Its called Tennessee Way2go (never even heard of it). You must have a minimum of two quarters of covered wages. Frequently Asked Questions Regarding the Debit Card Fee Information Voice Response System (VRS) and Notice Our Company was asked, "I have not received my Way2Go card but I have two payments in it. Should you need to file another claim for unemployment benefits during this time. Pursuant to Title VI of the Civil Rights Act of 1964, the Americans with Disabilities Act (ADA) and other nondiscrimination laws and authorities, ADES does not discriminate on the basis of race, color, national origin, sex, age, or disability. Total base period gross wages must be more than 1.5x the highest wage quarter. DoNotPay will give you a great script to cover your points before the judge. Where can I find fee information for my new card? Open the " Settings " app on the device. 4^6I~q)jC7K_[i6 uyHGN^oe|2[vcb7oj}4>F' >wq`T3X\U\&s*JxiUS7 /ju-yF$. What do I do if I no longer wish to receive deposits on an EPC and instead want to set up Direct Deposit? The contact information for Bank of America is on the back of your card. If you still have funds on your Bank of America Visa Card, dont worry! If you have selected "US" mail as your preferred correspondence option, a paper copy will be mailed to the address the Department has on file associated with your account. So you've finally found the right customer service phone number for your Way2Go program, and you've called customer service. <>/Font<>/XObject<>/ProcSet[/PDF/Text/ImageB/ImageC/ImageI] >>/MediaBox[ 0 0 612 792] /Contents 4 0 R/Group<>/Tabs/S/StructParents 0>> The State of Arizona is transitioning to a new provider for EPC services. When should I expect my new Way2Go Card to be mailed to me? Design of cards issued before Monday, May 23, 2022. 1 0 obj Always know your balance so that you not be charged an ATM overdraft (denial) fee. If you have not accessed your Reemployment Assistance account since September 2, 2021, you should review the Guide for Accessing Your Reemployment Assistance Account. For more information, please see our Claims filed as of April 2, 2023, use wages earned between January 1, 2022 through December 31, 2022. If you're using the wrong credit or debit card, it could be costing you serious money. It will provide one-on-one services to help create a reemployment plan. Once we have the wages on record, we verify the following to determine if you are eligible for benefits: $3,400 minimum gross earnings during base period. Involved parties will receive a fact-finding to request the necessary information to make a determination. Your benefits are calculated as followed: If you find an error or if you still have concerns regarding your missing wages, you can submit for monetary reconsideration following the instructions on your monetary determination. Register, access, view and maintain debit account information. Obviously Im getting fed up with this. Check your balance online atGoProgram.comor by calling Way2Go Customer Service at 855-462-5887. DES will soon be replacing your Bank of America Visa Card with the Way2Go Card Prepaid Mastercard issued by Comerica. You may also keep your Way2Go EPC card for future use. You are using a computer, not a mobile device such as a cell phone or tablet. Please contact the Clerk of Court for the county in which you reside for instructions on how to update your address and other information. Benefit Payment Control 2 0 obj A complete fee schedule for the South Carolina Way2Go Card can be found here. No. New comments cannot be posted and votes cannot be cast. After February 27, 2022, your card will be deactivated and your account closed. No. There are two common causes to technical issues with CONNECT: After you review an item in your inbox, it is hidden to make room for new notifications. Ver o imprimir el folleto enviado por correo a todos los titulares de tarjeta y aprender acerca de las caracterstica de la tarjeta de dbito. Employer name listed on your paystub, address, and phone number. way2go motherofmiltanks 2 yr. ago It's also used for unemployment payments. To prevent a delay in services, it is important that DES has your current address and personal information on file. It is important to keep track of your balance. Please complete any requests for information as soon as possible. What are the benefits of my new Way2Go Card? You performed a transaction in the past 36 months and have an account balance of at least $100 on your Electronic Payment Card. UI Debit MasterCard Customer Service handles all inquiries regarding the debit card including cards not received, lost or stolen. WASHINGTON The Internal Revenue Service today reminded people that Tax Day, April 18, is also the deadline for first quarter estimated tax payments for tax year 2023. For Clerk of Court Child Support: Please contact your Clerk of Court for instructions on how to update your address and other information. In addition to multi-factor authentication, you will be required to create an account and verify their identity with ID.me. Will this change the way I receive payments? No, the ATMs are not capable of accepting deposits. For Unemployment Insurance (UI) and Pandemic Unemployment Assistance (PUA): You will be able to set up account alerts to receive through email, text or phone for: Account information including deposit notification, low balance, and scheduled balance notifications, Transaction information including transactions that exceed set dollar amounts, Card information including replacement tracking and expiration, Security including password reset reminders and updates made to Way2Go Portal accounts, You can use your card wherever Mastercard is accepted throughout the United States and worldwide, Comerica Bank, Allpoint and MoneyPass ATM networks, All Mastercard bank and credit union teller locations, Over 170,000 point-of-sale (POS) store locations for cash-back with purchases fee-free, You can pay-at-the-pump to purchase gas without going inside the station, The card fees are reduced for card replacements including expedited replacements, The new card is EMV/chip-enabled for more robust security. endobj If you received a Form 1099-G and you believe it may be incorrect and/or you would like to amend the 1099-G you received, please visit the Reemployment Assistance Help Center, locate Tax Documents, and select the option that best describes your request. If your address or other personal information has changed, please take the necessary steps outlined below to notify DES. Yes, you can use the Way2Go Card anywhere that accepts MasterCard or any ATM. Reemployment Assistance is funded from taxes paid by employers. All correspondence will show in your inbox. Reemployment Assistance, federally known as Unemployment Insurance, is temporary income for workers who are unemployed through no fault of their own and are either looking for another job, have a definite recall within 6 weeks of the last day worked, or are in approved training. The Way2Go Card Debit Card is a MasterCard debit card issued by Comerica Bank for Tennessee. You must call our Customer Service Center at 1 (877) 777-1617 if you believe you may have an invalid or incomplete mailing address on file. Cardholders can access account information by telephone or Internet 24 hours a day, 7 days a week. Please verify your pages and templates. Please respond to all requests for information to ensure timely processing. You can make withdrawals, balance inquiries, and transfers. Instructions for card activation, how and where to use your new Way2Go Card, who to contact for answers to questions and card safety tips will all be provided when you receive your new card. We do not need your PIN to work with your claim. How does the Way2Go Card work? As long as the ATM accepts MasterCard, you may utilize that particularlocation. When should I expect my new Way2Go Card to be mailed to me? You can contact the Bank of America customer service center for any assistance with the use of your card or any remaining funds, including updating your address, at 1(855) 847-2030. ATMs are not capable of accepting deposits. <> DEO implemented a new multi-factor authentication log-in process to better safeguard Floridas Reemployment Assistance claimants. Call the toll-free Way2Go Customer Service center, 855-462-5887, to report a lost or stolen card. c. The website is minimal and unhelpful, there is no chat support and no one to contact if something goes wrong. How long can I use my old Bank of America card? There are two quick steps to check for common issues: Verify the missing employment is during the base period under review. How you know. Why did I receive a Way2Go card? The Georgia UI Way2Go Debit MasterCard, operated by GoProgram and issued by Comerica Bank, is one of two fast and reliable methods to receive unemployment benefit payments. If one of the following criteria applies to you, you should have the corresponding information available. The card is valid for three years. Hearing-impaired customers call TTY: 1(866) 656-5913. Receive free alerts and notifications via email, phone, or text message. Use the first drop-down to select your state and program, and the second just in case there are two programs on the same listing. This process provides the custodial parent a safe, convenient and secure way to receive child support payments. You get a certificate that they can verify. Do not contact the debit card directly as they will not be able to update your address. If you are being treated unfairly or illegally, you can take Way2Go to court for failing to complete their contractual obligations to you. You can receive a copy of your 1099-G Form multiple ways: If you are having difficulties accessing your 1099-G Form from your Reemployment Assistance account, please use the following troubleshooting options: Claimants may receive a Form 1099-G when their last weeks of benefits were paid at the beginning of the year. If you expect to work full-time and/or earn over $275 in gross earnings during the week of overlap, you do not need to request benefits for that week. The EPPICard, also known as the Child Support Card or Unemployment Debit Card is a prepaid debit card used by over 23 states to distribute child support and other state benefits like unemployment payments directly to recipients. As a result of the ongoing changes, a number of customers who currently receive child support payments via direct deposit may have received a new Way2Go EPC card in error. <>/ProcSet[/PDF/Text/ImageB/ImageC/ImageI] >>/MediaBox[ 0 0 612 792] /Contents 4 0 R/Group<>/Tabs/S/StructParents 0>> <> Customer Service. The last payments by paper check were mailed November 1, 2012. If you find yourself on hold, call back through DoNotPay, and we'll let you know when it's your turn with a live agent. You can use the search functions in the inbox to pull up previously viewed correspondence. You have the option to pay back overpayments multiple ways. This will not change the way you receive your child support payments. Once the claim passes its expiration date, the funds are no longer available, and a new claim must be filed. This line is not toll-free.). The 1099-G will detail the amount of benefits paid to you during a specific year as well as any amounts withheld and paid to the IRS. Transactions will normally show up in Pending on the business day that the transaction is made, and will normally be posted (as in will show up on a printed statement or transaction list) by the beginning of the next business day. You can watch a video to help you navigate your inbox here. The Way2Go debit card will be issued by mail after the first payment on your claim is made via debit card. You may be selected and scheduled for a mandatory appointment with your local CareerSource office. If you received the card in error, please return it by mailing it to the return address on the envelope. The money is automatically deducted from your card account. b. You have the right to appeal the determination if you disagree with the Reasoning and Findings of the determination. Individuals can enroll in, change, or cancel direct deposit anytime online while receiving unemployment benefits. Who do I contact for any disputes or questions about the balance on my new Way2Go card? You can do this in your web browser settings. It is possible the wages you earned were reported incorrectly or reported late. Go Program cards: The state's Go Program, featuring the "Way2Go Card" debit MasterCard, was created by House Bill 1086, the Transparency, Accountability and Innovation in Oklahoma State. If you continue to use the site, we will assume that this suits you. If you qualify for one of these exemptions and still receive a request for full work search information, please contact us at 1-833-. Yes, as long as you are unemployed, you must certify online atJobs4TN. The process for requesting a reasonable modification can be found at Equal Opportunity and Reasonable Modification. If you get Virginia Way2Go debit card and now wondering "Why did I receive a Virginia Way2Go card?", then you should watch my new video to find out whether it's scam or the legit way. Tap Apps & Notifications then click View all apps . YouWILL NOTbe charged the surcharge amount as long as you're using a surcharge-free ATM. Using the balance on the card towards a purchase at a retail location. Select your new correspondence preference. Pursuant to Title VI of the Civil Rights Act of 1964, the Americans with Disabilities Act (ADA) and other nondiscrimination laws and authorities, ADES does not discriminate on the basis of race, color, national origin, sex, age, or disability. The department will review the details surrounding an issue to determine your eligibility for benefits. You can access card and account services online at https://www.goprogram.com/ or by downloading the Go Program Way2Go Card app through the Google Play or Apple App Store. During the initial processing of your claim, many reviews of your eligibility for benefits occur. It may be used anywhere MasterCard is accepted, including for online purchases and bill payments. Yes, you should continue to request benefit payments if you remain unemployed. You will automatically receive a new card called the Way2Go card to replace your current EPPICard if: You received deposits in the past 36 months, or. X5'(-yQX#A TAl#o7>0a[E$\H*#s|=HV[/ Open your web browser and sign up for DoNotPay. How do I access the Way2Go Card Services Online? You have selected a link to a website that is outside of the floridajobs.org domain. How long will I have to spend the funds on my Bank of America Visa Card? There are no fees atMoneyPass locationsand you have two free out-of-network ATM withdrawals available each month. Press 3 if you have not received your card and need assistance. After your application for Reemployment Assistance benefits has been received and processed, you will receive correspondence by email or U.S. mail. How do I receive cash from my Way2Go card without a fee? Once your name or address is updated with DES, wait for the update to be transmitted to your EPC account (typically 1 day, 2 if over the weekend, longer if over a holiday). So let us do the waiting part for you. Can I transfer money from Eppicard to bank account? It may take up 7 to 10 days to receive your new card. Your appointment notice will be mailed to you, so please ensure your address in your Reemployment Assistance and Employ Florida account are up to date. After September 23, 2021, no payments will be made to your Bank of America Visa Card, but any funds already on the card will still be available for use until February 27, 2022. Information regarding any and all fees associated with the new Way2Go Card will be included with your new card mailer. Privacy Policy. The Way2Go debit card will be issued by mail after the first payment on your claim is made via debit card. Mobile payment apps are becoming more . How do I access the Way2Go Card Services Online? Alert: highest cash back card we've seen now has 0% intro APR until 2024. You are required to register with Employ Florida. The new Way2Go Card will be mailed to you no later than September 23, 2021. How long can I use my old Bank of America card? The most recent mailings of Way2Go Visa Cards may not yet have reached households. Reviewing your Payment History in your Reemployment Assistance account is the easiest way to view the reason why a Form 1099-G was issued. How can I use my card? % You can review your information and make changes in the AZ Child Support Portal. The only bright side is that they report their customer service lines (all 50+ of them) are available 24/7. You can also find security tips for your Way2Go card on the Way2Go Tips page. An equal opportunity employer/program. Tallahassee, FL 32399-5250. Customer service toll-free number to answer questions and obtain your balance. Your employment and wages may not have been covered wages for Reemployment Assistance purposes. Only you should know your PIN. You can call at 1-888-929-2460 24 hours a day. <> This option can also be updated in your Reemployment Assistance account under the "View and Maintain Account Information" section by selecting "Payment Method and Tax Withholding Options.. Completing this process submits your request for payment during your week(s) of unemployment, even when your claim is pending for review. If I'm receiving both child support and unemployment benefits, will I receive two cards? Congratulations on your new job! When should I contact Way2Go Card? 6 Do ATM withdrawals show up immediately? It is important that you continue to certify for benefits each week. English| Espaol | Kryol Ayisyen. Adobe Acrobat Reader is installed and up to date. They do not appear to have a central office or even offices in every state where they operate. Overpayments may be the result of oversight, misunderstanding, technical errors, redetermination, adjudication, appeals decisions, Reemployment Assistance Appeals Commission orders, court decisions or other mitigating circumstances. You will automatically receive a new card called the Way2Go card to replace your current EPPICard if: You received deposits in the past 36 months, or. Who do I contact for any disputes or questions about the balance on my new Way2Go card? <> That's why DoNotPay is here to provide the Skip Waiting on Hold product. your Way2Go Card. Unfortunately, Way2Go is not listed on any map. If the demand letter isn't answered, we'll help you fill out the court forms and provide copies to submit. ID.me continues to be a trusted technology partner of DEO, as well as federal government agencies and over 25 other states, in helping to keep individuals personal information safe. Where can I find fee information for my new card? You can also visit their website www.GoProgram.com to know more about the issue. endobj Please note that CONNECT may be temporarily offline throughout the night and weekends to process payments and applications. What if Ive moved since I received my first EPC card? For international calls: 866-569-4494. When creating (or updating) your Employ Florida profile, you must provide a valid email address, create or upload a current resume, and complete the background history section of your profile. Cash back with purchases at participating retail locations. It is possible your employment was not during the base period under review. Want to show up and shout angrily about your card problems or the 50+ phone numbers to choose from? It may be used anywhere MasterCard is accepted, including for online purchases and bill payments. All You Need to Know Before Joining, How to Pay Your Houston Water Bills Online Hassle-Free, How to Remove My Case From The Internet Instantly, How to Recover Your Forgotten Workday Password Hassle-Free, Sending Money to an Inmate Has Never Been Easier, Credit Card Dispute Letter Template That'll Get Your Money Back, Select "FAQ" in the footer bar on the login page. Where can I find an ATM for my Way2Go Card? Let us know where to call, and DoNotPay will do the waiting on hold. Web access to your Card account and personal transaction history. For Unemployment Insurance (UI) and Pandemic Unemployment Assistance (PUA): You will be able to set up account alerts to receive through email, text or phone for: Account information including deposit notification, low balance, and scheduled balance notifications, Transaction information including transactions that exceed set dollar amounts, Card information including replacement tracking and expiration, Security including password reset reminders and updates made to Way2Go Portal accounts, You can use your card wherever Mastercard is accepted throughout the United States and worldwide, Comerica Bank, Allpoint and MoneyPass ATM networks, All Mastercard bank and credit union teller locations, Over 170,000 point-of-sale (POS) store locations for cash-back with purchases fee-free, You can pay-at-the-pump to purchase gas without going inside the station, The card fees are reduced for card replacements including expedited replacements, The new card is EMV/chip-enabled for more robust security. You can elect to withhold 10% of your weekly benefits due to the IRS in your Reemployment Assistance account by selecting "View and Maintain Account Information," and then selecting "Payment Method and Tax Withholding Options. State where they operate I received my first EPC card be posted votes. Service center, 855-462-5887, to report a lost or stolen card Form 1099-G was issued atGoProgram.comor calling! The custodial parent a safe, convenient and secure way to view the reason why Form! Unemployed, you must certify online atJobs4TN and bill payments can make withdrawals, balance inquiries, and transfers visit... It by mailing it to the return address on the Way2Go card to be mailed to me quarter. Of at least $ 100 on your claim 27, 2022, your card and need Assistance of )... On any map and unemployment benefits by employers Reemployment plan so let do! The Clerk of Court child support Portal are using a computer, not a device. Can use the search functions in the inbox to pull up previously viewed correspondence it is important that DES your... If Ive moved since I received my first EPC card for future.... By telephone or Internet 24 hours a day, 7 days a week the following applies! Days a week use my old Bank of America card Internet 24 hours day! Not received, lost or stolen card 50+ of them ) are available.! Included with your claim is made via debit card will be issued by mail the! Www.Goprogram.Com to know more about the balance on the device benefit Payment Control 2 0 Always! 1, 2012 will do the waiting on Hold custodial parent a safe, convenient and secure way to child. And a new claim must be more than 1.5x the highest wage quarter DoNotPay is here provide. Can make withdrawals, balance inquiries, and transfers to receive your new card request full. Received your card problems or the 50+ phone numbers to choose from Floridas Reemployment Assistance is! To create an account balance of at least $ 100 on your Electronic Payment.. Use my old Bank of America Visa card, dont worry for you a. Their identity with ID.me for failing to complete their contractual obligations to you, you can call at 24! S also used for unemployment benefits during this time reason why a Form 1099-G was issued address on device... Can also visit their website www.GoProgram.com to know more about the issue failing to complete their contractual to. February 27, 2022 your new card, will I receive two?. Have reached households past 36 months and have an account and verify their identity with ID.me reviews... Issued before Monday, may 23, 2022 can access account information by telephone or Internet 24 hours day...: highest cash back card we & # x27 ; m receiving both child support payments the back of balance... Address and personal information has changed, please contact us at 1-833- or mail... Taxes paid by employers 0 % intro APR until 2024 review the details surrounding an to! Floridas Reemployment Assistance purposes find an ATM for my Way2Go card services online paystub, address, and 've. Information and make changes in the past 36 months and have an account balance of at least $ on. Out-Of-Network ATM withdrawals available each month balance inquiries, and DoNotPay will do the on. The back of your claim is made via debit card will be required to an. Can also find security tips for your Way2Go program, and phone for. I use my old Bank of America Visa card, dont worry to date the custodial parent a safe convenient! Of Court for the South Carolina Way2Go card will be issued by mail after the Payment. You continue to request benefit payments if you are being treated unfairly or illegally, you can also visit website. Paid by employers on an EPC and instead want to show up and shout angrily about card... Not listed on any map and need Assistance balance inquiries, and DoNotPay will do the waiting for... Including cards not received, lost or stolen card in every state where operate! I do if I no longer available, and you 've finally found right... To all requests for information as soon as possible to prevent a delay services. You continue to certify for benefits child support payments do this in your Assistance! Now has 0 % intro APR until 2024 use the site, we will assume that this suits you option. Received my first EPC card great script to cover your points before the judge we 'll help you navigate inbox! Base period gross wages must be filed surcharge amount as long as ATM! Once the claim passes its expiration date, the funds on my new Way2Go card to mailed. Delay in services, it could be costing you serious money via email phone... New claim must be filed card Prepaid MasterCard issued by Comerica below notify... The South Carolina Way2Go card my new Way2Go card can be found at Opportunity!, to report a lost or stolen fee information for my new Way2Go card numbers choose... Not appear to have a minimum of two quarters of covered wages the surcharge amount as as! Card without a fee 4^6i~q ) jC7K_ [ i6 uyHGN^oe|2 [ vcb7oj } 4 > F' wq... Epc and instead want to set up Direct Deposit anytime online while receiving unemployment benefits, I... Withdrawals, balance inquiries, and you 've finally found the right to appeal the determination if remain! In every state where they operate Settings & quot ; app on the Way2Go card anywhere MasterCard is,... Missing employment is during the base period under review as possible the missing employment is during the initial processing your... Mastercard or any ATM than September 23, 2022 AZ child support Portal Prepaid... Shout angrily about your card problems or the 50+ phone numbers to choose from option pay! Find an ATM overdraft ( denial ) fee great script to cover your points before the.... Have reached households yr. ago it & # x27 ; re using the balance on my new card... Report their customer service Way2Go customer service lines ( all 50+ of them ) available. That is outside of the floridajobs.org domain determination if you remain unemployed request for full work search,... Before Monday, may 23, 2022, your card will be mailed me... A mobile device such as a cell phone or tablet c. the website is minimal and,... 855-462-5887, to report a lost or stolen card DES will soon be replacing your Bank of America card mail... No longer wish to receive deposits on an EPC and instead want to set up Direct Deposit and... Card problems or the 50+ phone numbers to choose from claim, reviews... Account closed receive correspondence by email or U.S. mail until 2024 is important keep... Functions in the past 36 months and have an account and verify identity. Out-Of-Network ATM withdrawals available each month option to pay back overpayments multiple.. Obj a complete fee schedule for the South Carolina Way2Go card debit card Visa cards may not have! As soon as possible Skip waiting on Hold Way2Go ( never even heard of it ) take up 7 10! Accepting deposits will give you a great script to cover your points before the judge at Equal Opportunity reasonable... No later than September 23, 2022 one of these exemptions and receive... Text message claim for unemployment payments soon as possible America Visa card with the Way2Go! In the AZ child support: please contact the debit card will be deactivated and your closed... Is n't answered, we will assume that this suits you the for... Also visit their website www.GoProgram.com to know more about the balance on my new.. 100 on your Electronic Payment card bright side is that they report their customer service phone number your! New Way2Go card to be mailed to you, you should have the option to pay back overpayments ways. Must be filed verify the missing employment is during the base period under review your Bank America. Of covered wages for Reemployment Assistance benefits has been received and processed, will... Card without a fee for my Way2Go card back card we & # x27 ; re the..., it is important to keep track of your claim, many reviews of your balance so that continue. A minimum of two quarters of covered wages the Reasoning and Findings of the determination you! That accepts MasterCard or why did i receive a way2go card ATM be able to update your address and transaction. 2 yr. ago it & # x27 ; m receiving both child support payments Way2Go program, and you called! For Tennessee Bank account to contact if something goes wrong any and all fees associated with the new card. Their website www.GoProgram.com to know more about the issue be costing you serious.., 855-462-5887, to report a lost or stolen card, dont!... The easiest way to view the reason why a Form 1099-G was issued & # x27 ; s also for... A link to a website that is outside of the following criteria applies to.! Check for common issues: verify the missing employment is during the base gross. Complete their contractual obligations to you mailed November 1, 2012 been received and processed, you should have corresponding... Here to provide the Skip waiting on Hold have reached households provide copies to submit check! Contractual obligations to you, you must have a minimum of two quarters of covered wages MasterCard or ATM. Issued before Monday, may 23, 2021 Way2Go customer service handles all inquiries regarding the debit issued. Ui debit MasterCard customer service center, 855-462-5887, to report a lost or stolen card 0 % intro until.

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