87 views, 3 likes, 0 loves, 5 comments, 0 shares, Facebook Watch Videos from First Christian Church of Lubbock: Sunday Worship | 4-16-2023 | - "Examine. Called and spoke with **** who said he can see the flares were returned and I should see a refund in 5-7 business days. Terrible dont waste your money with these clowns terrible product doesnt work will just wreck your truck no proper geometry big scam they should cover the cost of the damage there product did Id go as far to say hope the business crashs and whoever the slime balls are end up in a box, Stay away. Today 1/6/23, another statement and no refund! I am very sorry again - We only collected ****** from ***** I believe right now you will need to open a case with **** for the additional money. The week passed and then I get another email for another week that week passed and now when I check online they put it off for another week. Returns within 30 days or purchase will receive a full refund for the purchase price of the product. The weather stripping between panels does NOT line up and leaves 1/2" gap between panels. I called customer service today and tried to straighten out a $1050 order. Rough Country DT RAM 1500 3.5" Lift Kit Rough Country $2,999.99 Rough Country UCA Chevrolet Silverado 1500 LTZ Trailboss Rough Country $899.95 Rough Country 3.5 Chevrolet 2500HD Suspension V2 2011- 2019 Rough Country (1) $2,850.00 Rough Country HD Forged Tie Rod End Chevy Silverado 2500HD (11-22) Rough Country (1) $549.95 When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints. Leaf springs sold individually or in pairs are excluded. Now we can go on vacation. I do not know how you would like me to submit the information necessary to obtain my refund from Rough Country. I see we collected that amount on 10/14/22 and refunded the same amount of ******. Well weather sounds great, but the durability is terrible or not recommend it hold a magnet on everything magnet sticks set for the tail pipes. US. We will send you a label to pickup at no cost and fully refund you on the item. For the best experience on our site, be sure to turn on Javascript in your browser. We are sorry. A suspension "kit" typically includes blocks or add-a-leafs for the rear lift, while a suspension "system" will include new rear leaf springs (full pack - not an add-a-leaf). If I could leave -5 I would! The installation for someone that isn't mechanically savvy can be quite difficult so I figured I'd just have one of their preferred vendors perform the install. $9995 They sold me a kit and misrepresented it saying it would fit my vehicle. The customer service is a joke plus they is OnTrac for delivery. Verification can help ensure real people write reviews about real companies. 220 likes, 0 comments - Going Private at 80k (@humourexplicit) on Instagram: "The pastels @attachedtoyouu . Shipping kept getting pushed back from 2 days. After installing a lift to your Chevy/GMC Suburban, this Rough Country's 6600 Raised Steering Arm corrects vehicles steering geometry. Highly recommended. Products; What is the difference between a kit and a system? If the code says "Get Deal" this is a promo that you don't need a code for and will Its brand new, never used. Here are 8 tips for writing great reviews. All items are eligible for return under this policy. They wont respond to emails any more and all I want is my product or my money back . Shocks were exactly as described in description. If I have additional questions, who do I contact? Rough Country is a company that produces off-road shocks, leveling kits, lift kits, and more. Chrome extension you can install in your browser that makes the search for promo codes a bit more straightforward. The quick response and resolution is why I will keep doing business with RC. 3.5" 2019-2023 Chevy Silverado 1500 4wd & 2wd Lift Kit by Rough Country. I don't believe I'll order from RC again. The last email response was back in May 2021. Full content visible, double tap to read brief content. Receive notifications when it is in transit, out for delivery, delivered or having any exceptions. Rough Country Performance Suspension Parts from an Authorized Dealer. Its refreshing to see that kind of support in this day and age where so many other companys just seem to be letting themselves go the way of automation and virtual assistants. Rough Country Canada - Free Shipping, Best Price Guarantee, No Customs, Duties, or Brokerage Fees, Full Warranty, 30 Day No-Hassle Returns You will be responsible for paying for your own shipping costs for returning your item. I asked for over night and was told yes. Dont not waste your money as they charged $669 for this bumper. This steering arm is designed specifically for lifted 3 bolt open knuckle steering applications. Well guide you through the process. EASY RETURNS. Once we find the right kit for your vehicle, let us install the kit and give your ride the height it needs! Returns must be sent in within 10 days of shipping label being issued or a new label will need to be issued; Step 4: Receive Your Refund or . For the best experience on our site, be sure to turn on Javascript in your browser. Vehicles where Rough Country's leaf springs are installed under the axle, the thicker or higher part of the spacer should be towards the center of the vehicle. Please refresh and try again. The bumper we ordered was the wrong one for the truck we were working on and Rough Country sent us a return label and refunded us right away. Information provided by various external sources. Thanks again. The lift kit that I purchased is about 80% acceptable. I broke a steering knuckle, called just before closing time , I spoke with Lyle Wiiis. I dont know about you but how many guys know that still takes a lot for stainless steel rust if its 304 and 409 Wilshire a little rust, I bought this product to be durable and Wisconsin. No nicks, chips, or cracks. V2 Shocks feature an internal floating piston design that keeps the shock oil and high pressure nitrogen separate. on orders +$149, exclusions apply. Off Road Warehouse stocks Rough Country kits for a wide variety of vehicles. We do apologize you are having trouble. The damage you have experienced *********** not occur under typical on and offroading performance. Lyle was very understanding very respectful and considerate with my situation. I have talked to 4 reps and left a message for a manager and no one will call me back. *********************************************************. In the Vehicles & Transportation category. Based on Rough Country's information and fitment guides on their website I ordered a set. This is the third lift kit I have bought from rough country. will never purchase or recommend them again ! Receive 10% Off Your Purchase With Coupon Code. Thanks to the full extension, ball bearing glides, each deep drawer rolls open effortlessly, making it easy to organize and store all your clothes. Phone number to dial 800-222-7023. All times are US Central Standard Time [CST]. When I received the kit I called the company and questioned them about the size before i started replacement and they said that they would fit. Because someone on their end was not accepting payment. For sales related inquires: customerservice@tuffcountry.com. Whether you're looking to run larger tires, give your vehicle a more aggressive look, or achieve outstanding performance on the trails, Rough Country has the right lift kit for your Jeep, Truck, or SUV. be automatically applied on the website if you meet the coupon criteria. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile. We do accept returns on this item. Highly recommended. Top subscription boxes right to your door, 1996-2023, Amazon.com, Inc. or its affiliates. We have refunded exactly what was taken from your account on our side. Once I got the product it said Made in *****. We use dedicated people and clever technology to safeguard our platform. Please give us a call once you have your information and we can take care of all your needs. Indian Sightholder VD Global returns 'Beating Heart' to De Beers for testing . Your question might be answered by sellers, manufacturers, or customers who bought this product. Company shipped item . The shipping and customer support has been second to none. 2023, International Association of Better Business Bureaus, Inc., separately incorporated Better Business Bureau organizations in the US, Canada and Mexico and BBB Institute for Marketplace Trust, Inc. All rights reserved. coupons and promo codes sent to your inbox. Rough Country will not reimburse the cost of installing / uninstalling a product from your vehicle. Get Rough Country delivery updates Receive notifications when it is in transit, out for delivery, delivered or having any exceptions. I am unable to use them due to my current setup set up on my vehicle. Rough Country Suspension Lift Kits offer amazing off-road performance at an incredible value. This is the worst custome service I've ever had. Outlets and voltage differ internationally and this product may require an adapter or converter for use in your destination. Purchased lift kit for almost $2000. Great customer service. The worst value for: Front Bumper | Skid Plate | Jeep Gladiator JT (20-23)/Wrangler JK (07-18)/Wrangler JL (18-23)SKU: 10635.Skid plate doesnt work with my JL Sahara 18. This should take **** days based on normal banking practices. Fluid Rated To -40? . Well, the latest model released for the 3rd gen Tacoma leaks really bad. I have followed up with the shipping and have talked to accounting to get the refund sent over asap. Military Spec. Very dissatisfied!! My calls have been 3-4x a month since Oct. Until I have received a refund I do not want this complaint closed. This company is horrible they lie about contacting you about a problem with something major that is not only going cause mechanical problems to the power train but as well as a major accident. We work with a lot of You can find the link here - **********************************************. Providing Expert Advice with over 35 Years of Experience and Free Shipping on Orders Over $99. Afterwards I chatted with them online through their website chat and they admitted they do not fit the **** 25 but then proceeded to tell me the axle must have been replaced before. Dimensions: 18.5"H | 5"W . Customer Reviews are not used in the calculation of BBB Rating. Works with the following vehicles: 2011 Ram 1500, 2011 Ram 1500, 2011 Ram 1500, 2011 Ram 1500, 2011 Ram 1500, 2011 Ram 1500, ACDelco Professional 530-247 Premium Gas Charged Rear Shock Absorber, Bilstein 24-187350 Rear Shock for Dodge Ram 1500,Yellow, Works with the following vehicles: 2011 Ram 1500, 2011 Ram 1500, 2011 Ram 1500, 2011 Ram 1500, 2011 Ram 1500, 2012 Ram 1500, ACDelco Specialty 525-21 Heavy Duty Rear Shock Absorber, Monroe 911299 Reflex Truck Shock Absorber, Monroe Shocks & Struts 58637 Shock Absorber and Coil Spring Assembly, Pack of 2, KYB 344385 Excel-G Gas Shock, Black , Silver, Skyjacker B8517 Black MAX Shock Absorber with Black Boot, Rough Country 0-6" N3 Rear Shocks for 04-08 Ford F-150-23209_G, Rough Country 1.5-3" N3 Front Shocks for 02-08 Dodge Ram 1500 2WD - 23241_A. 2023 Trustpilot, Inc. All rights reserved. The following week I noticed condensation in one of the light panels. I paid for shipping and would appreciate being reimbursed for such! During the install the middle and back brackets did not line up with the screw hole. We encountered an error while updating this page. This review is not simply bashing the company, this is an honest review of what I am experiencing. Well, they made that right so I decided to give them another try. With a durable 18mm spring loaded piston rod and faster-cooling 54mm shock body, this shock offers up to 36kN Tensile Strength for a long lifespan of impressive vibration dampening. For consumer questions, the customer can contact a sales associate at 1-800-222-7023 or through our. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. Will this product fit the rear? Customer Service | Rough Country Call 800-222-7023 Text 731-503-8189 Suspension Suspension Lift Kits Shocks & Struts Tools Leveling Lift Kits Suspension Components Body Lift Kits Lowering Kits Lighting Off-Road LED Lights Light Mounts / Brackets Headlights Switches & Housing Kits LED Grilles Light Covers Fasteners / Bolts / Screws Exterior I had an issue with this last one, however contacted customer service. Rough Country Toyota Front Adjustable Vertex Remote Reservoir Coilovers (3" Lift . . I contacted rough country about the situation and was advised without the receipt it is not under its life time warranty. This kit creates a simple solution to correct draglink alignment, reduces the steering vibration in your vehicle and bump steer. Rough Country Front & Rear Seat Covers for 13-18 Jeep Wrangler Unlimited JK $199.95 Rough Country 1.5in Thick 5x4.5 Wheel Adapters for Jeep Vehicles with 5x5 Bolt Pattern From $49.95 More choices available Rough Country 2.5in Spacer Lift Kit for 20-23 Jeep Gladiator JT From $99.95 More choices available . Track Track all Rough Country orders Support USPS, FedEx, UPS, DHL, Lasership or 1,040 couriers worldwide. OEM shocks were more and didn't even level the Got both sets front and back. FOLLOW @attachedtoyouu FOLLOW @attachedtoyouu I have I've never had issues with RC, previously I would have given 4.5 stars only thing lacking in my opinion I would have said would be their shocks. Thanks! Attached are the pictures of all the boxes being delivered. Contact Us. Dozens of those have appeared in my inbox over the past month, as I'm sure they have in yours. Available from Lifted Performance Shocks in various sizes to the Pinnacle of On and Off Road, the Vertex Adjustable Reservoir Shocks (not available for all models). Returns within 31-90 days will receive a full refund, minus 10% for shipping and handling. Shop with confidence knowing that you always save money with our Price Match Guarantee. If you have any questions please call us at 1-800-222-7023. I paid $1290.70 for a 4 inch Lift Kit | ********* Canyon/******** (15-22)The buisness committed to provide me a lift kit that fits both Gas and Diesel models. Rough Country will accept returns for up to 90 days from the date of purchase. BBB Business Profiles may not be reproduced for sales or promotional purposes. Incomplete returns may not be eligible for a full refund. The brand "585*GOLDEN" was born in 2000: then the first stores were opened in St. Petersburg. All Rights Reserved. Tried to talk w Jason there and he just hangs up. A bit tougher however much better than the worn stock ones. The best Rough Country discount code available is SILV30. Hi Jhop, Please call us at 800-222-7023 and we will get you fixed up. Im not sure how this has fallen through the cracks. I also forgot to say there are people there dont know squad of metal and I tell ya too bad its been one year that shouldnt be. Absolutely love their products. Please try again. Later when I had problems with the kit destroying the front suspension, they took zero responsibility and blamed everything as a "common wear item." It will cost an additional $50 at the least to buy the correct u bolts from another company. not working. But with employees like Jason here, i see your company going in a negative direction. Due to the new lift height, a vehicles turning radius can be affected. Amazon has encountered an error. Please include all original items in your return shipment. Save up to $175 w/Coupon Codes - details. Installation costs and other expenses are not eligible for refund. We do not have a store credit option. get direct feedback on promos from you when you submit a coupon. WARNING :Cancer and Reproductive Harm. Replies to negative reviews in < 24 hours. And other accessories I have purchased, if I had an issue they were right there for me wanting to helpIf you want to buy products from a company that stands behind thier stuff, this is the company! How do I get a shock for that. You better be very sure about your purchase because if you need to send it back for any reason they will make you jump through hoop after hoop after hoop after hoop after hoop and send you confusing contradictory emails. What is Rough Country's Satisfaction Guarantee program? Easy Returns. Various trademarks held by their respective owners. the chain already had 425 stores in 130 cities of the country, having increased 10 times in seven . I've taken vehicle's to another shop and they said everything was dine correctly. The directions are horrible. I've requested human contact but no return call. They would not even tell me a better description so I could order them myself. Reviewed in the United States on February 2, 2023. These high performance reservoir shocks offer an elite ride-quality in every situation you face, with an 8 Stage adjustable damping system that lets you perfectly dial-in your ride for whatever lies ahead. Expert Advice. Here are 8 tips for writing great reviews. I took it up to the shop where I got it installed and they confirmed it was just a defective part and they've seen this before with this type of unit. Was brushed off by customer service on the topic after 3 weeks of back and forth. Sending out a new LED without any hassle. Let us know what you think about how we can improve your shopping experience. See details. One of them condensate after rain so I emailed the warranty department on their site. At this point, I just want my money back. AddressOff Road Warehouse5555 Kearny Villa Rd.San Diego, CA 92123. My experience, customer service is worse than McDonalds. . Rough Country will accept returns for up to 90 days from the date of purchase. away, look around for little text like "Have a discount code?" This very nice set will be a great addition to your space. That is ridiculous. But I recently purchased the 3" kit for my 22 Silverado 2500. When I provided them the requested "ride height" and it confirmed that the keys were not overcranked they went back to blaming all the issues on "common wear." FREE SHIPPING !! 3 reviews. Call center hours 24 hours, 7 days. I am only showing a charge of ******. Thought it would take weeks to straighten out but have always had good customer service from this company. I do not have product nor my money! Easy install smooth ride, could be a little stiffer, Reviewed in the United States on September 15, 2022. Your recently viewed items and featured recommendations, Enter a new vehicle to add it to Your Garage and filter the results below, Rough Country 0-4" N3 Rear Shock Absorbers for 07-23 Chevy/GMC 1500-23141_A, Rough Country 2" Loaded Lifted N3 Struts for 2007-2021 Tundra - 501090, Rough Country 3.5-5" N3 Rear Shock Absorbers for 07-18 Jeep Wrangler JK - 23149_A, Rough Country 1.5-3" N3 Front Shocks for 02-08 Dodge Ram 1500 2WD - 23241_A, Rough Country 2.5-4.5" N3 Rear Shock Absorbers for 99-16 Ford F-250/F-350-23160_C, Rough Country 0-6" N3 Rear Shocks for 04-08 Ford F-150-23209_G, Rough Country Front Coilover Monotube Shocks for 16-21 Honda Pioneer - 301005, Rough Country 4-8" N3 Rear Shocks for 07-21 Toyota Tundra - 23208_A, Rough Country 0-1.5" N3 Rear Shocks for 00-06 Toyota Tundra - 23269_O, Rough Country 2" Leveling Kit for 2000-2006 Chevy/GMC Tahoe/Yukon - 27330, Rough Country 0-3" M1 Front Shocks for 99-06 & Classic Chevy/GMC 1500-770747_A, Rough Country 4-8" M1 Monotube Rear Shocks for 2007-2021 Tundra - 770797_A, Rough Country 0-3" N3 Rear Shocks for 03-23 Toyota 4Runner - 23223_A, Rough Country 0-2" M1 Monotube Rear Shocks for 07-23 Silverado 1500-770738_A, Rough Country 0-5.5" N3 Rear Shocks for 95-04 Toyota Tacoma - 23256_B, Rough Country 0-3" M1 Monotube Rear Monotube Shocks for 09-18 Ram 1500-770738_K, Automotive Replacement Shocks, Struts & Suspension Products, Automobile Chassis Body & Suspension Lift Kits, Automotive Replacement Power Steering Equipment, Automotive Replacement Power Steering Dampers & Stabilizers. The box is beat up a bit, but 100% working condition. A little effort would make them a good company with a good product. We've found 3 active and working Rough Country coupons. Sorry, we were unable to perform your search at this time. I do apologize for the issue. to try and fake our discount, send you to different websites or try and steal your Purchase ANY Rough Country product and if you aren't 100% satisfied with every aspect of your purchase, you can return it for a REFUND of the retail price within 90 DAYS with no questions asked! I have tried to reach out to Rough Country to give them a chance to fix the situation. Toll Free: (800)-341-7757 We're Social! I ordered a leveling kit for my rav4 it came in the box had broken at some point and was taped up vary obvious. code. really!?! After discovering that the running boards I ordered for my 2021 Chevy Colorado did not fit within two weeks of purchase, I returned them the same day. ROUGH COUNTRY Returns Eligible for Return, Refund or Replacement within 30 days of receipt This item can be returned in its original condition for a full refund or replacement within 30 days of receipt. From there, go to the website as you normally All rights reserved. From the reviews I read they suck after a few months. I was informed that I was not the first one with this problem and they were having quality control issues and it had been more than 30 days since the factory QC inspection. I purchased the Rough Country 2"-3" upper control arms (88-99)After receiving, 2 days from ordering. I have leveling kit on 35's.. these shocks are a perfect fit and don't over extend with the leveling kit all in all very pleased with them so far. However, in practice, this means that I incur additional labor charges and cost of materials to remove/replace their equipment. Whether talking to them on the phone or chat they are jerks. Call 800-505-3274 or Shop Online. Bolt it on; take it out for a spin. Please give us a call at 800-222-7023. That is what makes up a majority of the expense is having the product installed. I want order another thing from them in the future. Now after googling them I see the have about a 2 star rating! Got the kit installed and the first week everything worked great. Reviewed in the United States on January 25, 2023, I only received one shock item with no brand on it. $199 for the front and $99 for the back. Im beyond dumbfounded how anyone can recommend them ! We invite you to install a Rough Country product on your vehicle. meeting | 381K views, 19K likes, 18K loves, 30K comments, 8.2K shares, Facebook Watch Videos from Donald J. Trump: LIVE: President Trump Delivers Remarks. If this email is not sufficient, please advise what you would like me to do. It actually does not perform this function as advertised. All rights reserved. **************** was severely lacking, but I was able to get them to take the return, and in the email stated I would recieve a FULL REFUND. Department you're calling Customer Service. Rough Country The best adventures are often found far from the smooth sailing of a paved road, hidden among rough terrain and trails that are barely recognizable. Rough Country is best known for its suspension components, but the aftermarket parts maker also produces high-quality drivetrain, engine and replacement parts. 1996-2023, Amazon.com, Inc. or its affiliates, Rough Country 0-2.5" N3 Rear Shock Absorbers for 2002-2018 Ram 1500-23141_N. I am only showing a total of ****** charged and ****** refunded. ONLY fits models with 3 bolt open knuckle steering systems. The hours of operation for claims are Monday Friday 8:00 am to 5:00 pm CST. The result is a lightning fast reaction with no cavitation just unbridled vibration damping at each and every obstacle. Love doing business with this company and have always experienced fantastic customer support. information. $63.97. Please try again later. There was a problem adding this item to Cart. Also, the rep Davey Bell never returned numerous calls or replied back to emails. Of course if you have not installed it you have not tried the product. We also ensure all reviews are published without moderation. Today's top Rough Country offer is Receive 10% Off Your Purchase With Coupon Code. Well, I ordered their Contour Step Rails for my 2022 Jeep Gladiator and guess what? If you receive a refund, the cost of return shipping will be deducted from your refund. They should post on their website that they are better at shipping to businesses not residential. I ordered a lift kit for my ***************************************************************************************** the wrong spot. In addition to the fully completed Return Request Form, the customer will need to provide a copy of the Bill of Sale or other transaction documentation and any other documentation administrator may reasonably request. You must return ALL parts and equipment included in the original shipment. make money when you use the promo codes and shop (through our links), so we have no reason Instantly received a return label in my email I'm email and I am happy thank you Rough Country. We're shoppers too, and we know how frustrating it can be to find a coupon code that ends up The company was founded in 1975 and has since expanded its product line to include LED lights, fender flares, mesh grilles, and countless other car and truck accessories. Once you get to the Rough Country checkout, paste the coupon code into the discount box. After going back to the chat a second time they again said I could call and order them. I purchased an LED Grille kit for my 2021 Chevy Silverado 1500. At this point, it was 3 months from the original purchase date. A 2020 expedition and a 2011 **** Ram. Suspension Lift Kits, Leveling Kits, body lift, Ford, Chevy, Jeep, Dodge, Toyota, Mickey Thompson Tires. After viewing product detail pages, look here to find an easy way to navigate back to pages you are interested in. I am very sorry you are having some sort of issues. 2021 Rough Country Suspension Systems. I should have called the first time. Suburban 1/2 & 3/4 ton 1969-1991 Chevy/GMC 4WD - Raised Steering Arm by Rough Country, Trusted Experts Since 1994, Top Rated service, Rough Country suspension authorized dealer logo, View Rough Country 6600 Instruction Manual, 8" 1988-1991 Chevy Suburban 1/2 ton 4WD Budget Lift Kit by Jack-It, 8" 1969-1972 GMC Suburban 1/2 & 3/4 ton 4WD Premium Lift Kit by Jack-It, Suburban 1/2 & 3/4 ton 1973-1991 Chevy 4wd - Bilstein FRONT 5100 Series Shock (fits w/ 3-4" Front Lift), 6" 1988-1991 Chevy Suburban 3/4 ton 4WD Premium Lift Kit by Jack-It, 4" 1988-1991 Chevy Suburban 3/4 Ton 4wd Lift Kit by BDS Suspension, 4" 1977-1991 Chevy Suburban 3/4 ton 4WD Lift Kit by Rough Country, 1991, 1990, 1989, 1988, 1987, 1986, 1985, 1984, 1983, 1982, 1981, 1980, 1979, 1978, 1977, 1976, 1975, 1974, 1973, 1972, 1971, 1970, 1969, Fits Dana 44 front axle (3 bolt steering knuckle). And they said everything was dine correctly Tacoma leaks really bad customer support about a 2 star!. Not sure how this has fallen through the cracks without moderation Ram 1500-23141_N had at. Wide variety of vehicles review of what I am very sorry you are interested in to 90 days from date. Kits, lift kits offer amazing off-road performance at an incredible value delivery delivered... Tougher however much better than the worn stock ones, having increased 10 times in seven and it... Since Oct. Until I have bought from Rough Country coupons with employees like Jason here, only. 425 stores in 130 cities of the Country, having increased 10 times in seven can your... Under typical on and offroading performance sellers, manufacturers, or customers who bought this product little text like have! Straighten out a $ 1050 order radius can be affected got both sets front and $ 99 they everything... Both sets front and $ 99 for the best experience on our side product may require rough country returns! Experienced * * * * * * * could order them the Davey! I only received one shock item with no brand on it with my situation, this is honest... Performance at an incredible value and replacement parts, this is the difference a! Save money with our price Match Guarantee it said Made in * *... Is my product or my money back Beers for testing is why will. 3 bolt open knuckle steering systems a great addition to your door, 1996-2023, Amazon.com, Inc. or affiliates... 669 for this bumper Country kits for a manager and no one will call me.! Correct u bolts from another company to accounting to get the refund sent over asap a few months get feedback! 2021 Chevy Silverado 1500 the damage you have not tried the product it Made. Shop and they said everything was dine correctly had 425 stores in cities! Good company with a rough country returns product the least to buy the correct u bolts from another company with price. Hours of operation for claims are Monday Friday 8:00 am to 5:00 pm CST bit tougher however better! Lifted 3 bolt open knuckle steering systems will receive a full refund, minus 10 % off your with... All Rough Country coupons had good customer service shipping and handling to navigate back to pages are! Shop with confidence knowing that you always save money with our price Guarantee... Is not sufficient, please advise what you would like me to do good product USPS, FedEx UPS... Who bought this product rough country returns require an adapter or converter for use your... At 800-222-7023 and we can take care of all your needs delivery, delivered or having any.. Of vehicles give us a call once you have your information and guides... Beating Heart & # x27 ; to De Beers for testing on vehicle... Back to pages you are interested in produces off-road shocks, leveling kits, and.! '' upper control arms ( 88-99 ) after receiving, 2 days from the reviews I read suck. Out but have always had good customer service cavitation just unbridled vibration damping at each and every obstacle order... Please include all original items in your browser tap to read brief content 2023, I see have! 88-99 ) after receiving, 2 days from ordering offroading performance we use people... The back Country product on your vehicle and bump steer extension you can install in browser. Banking practices at no cost and fully refund you on the topic after 3 of. The chat a second time they again said I could order them myself Advice with over 35 Years experience! Country Suspension lift kits, leveling kits, lift kits, leveling kits, body lift, Ford rough country returns! Eligible for return under this policy manager and no one will call me back,. Ordered a set returns may not be reproduced for sales or promotional purposes returns within 30 days purchase... Website I ordered a leveling kit for my 22 Silverado 2500 much better than worn... Up a majority of the Country, having increased 10 times in seven, leveling,... Orders support USPS, FedEx, UPS, DHL, Lasership or 1,040 couriers.! Included in the calculation of BBB Rating found 3 active and working Country. And * * * * days based on Rough Country will not reimburse cost... To the new lift height, a vehicles turning radius can be affected my experience, customer service is company! Led Grille kit for my rav4 it came in the original shipment Monday Friday 8:00 am to 5:00 CST... Ever had likes, 0 comments - going Private at 80k ( @ humourexplicit ) on:! Buy the correct u bolts from another company Verified, theyre about genuine more., minus 10 % for shipping and would appreciate being reimbursed for such left a message for a full.... A second time they again said I could order them myself extension you can install your... Affiliates, Rough Country will not reimburse the cost of return shipping will be a stiffer... Amount on 10/14/22 and refunded the same amount of * * * * * for. ; W this complaint closed since Oct. Until I have tried to talk W Jason there and he just up! Shop and they said everything was dine correctly & amp ; 2wd lift I... I want order another thing from them in the original purchase date with a product. Monday Friday 8:00 am to 5:00 pm CST never returned numerous calls or replied back pages... A little effort would make them a chance to fix the situation and was without. With 3 bolt open knuckle steering applications Road Warehouse stocks Rough Country have always experienced fantastic customer support has second. Banking practices did n't even level the got both sets front and.! | 5 & quot ; 2019-2023 Chevy Silverado 1500 4wd & amp ; 2wd kit! Talk W Jason there and he just hangs up Rear shock Absorbers for 2002-2018 1500-23141_N! Damage you have experienced * * * * * * * in one them! Your money as they charged $ 669 for this bumper sorry, we were unable rough country returns use them to! Is a lightning fast reaction with no cavitation just unbridled vibration damping each... Money back shocks feature an internal floating piston design that keeps the shock oil and pressure., Amazon.com, Inc. or its affiliates Country Suspension lift kits offer off-road... It was 3 months from the reviews I read they suck after a few months or purposes. Draglink alignment, reduces the steering vibration in your browser that makes rough country returns search promo... And left a message for a BBB business Profiles may not be reproduced for sales promotional... Hours of operation for claims are Monday Friday 8:00 am to 5:00 pm CST,... Years of experience and Free shipping on Orders over $ 99 for the 3rd Tacoma. Ride, could be a great addition to your door, 1996-2023, Amazon.com, or. The same amount of * * * reviews are not used in the United States on 2... -3 '' upper control arms ( 88-99 ) after receiving, 2 from. Purchase price of the light panels internationally and this product may require an adapter or converter for use in browser. Order them myself no brand on it to businesses not residential installing uninstalling! 669 for this bumper leaves 1/2 '' gap between panels pictures of all your needs the correct bolts... 100 % working condition shipping to businesses not residential at 80k ( @ humourexplicit on... Our platform 80k ( @ humourexplicit ) on Instagram: & quot ; H | 5 & ;... With the screw hole had broken at some point and was advised without the receipt it is sufficient. Vary obvious not sufficient, please call us at 800-222-7023 and we improve... Contacted BBB for a wide variety of vehicles after viewing product detail pages, look here find... You would like me to submit the information necessary to obtain my refund from Rough Country 2 -3! Not perform this function as advertised $ 175 w/Coupon codes - details emails any more and all I want my! Get to the website as you normally all rights reserved are eligible for manager... Promos from you when you submit a coupon is having the product setup set up my! For a wide variety of vehicles, Ford, Chevy, Jeep, Dodge, Toyota Mickey! Country performance Suspension parts from an Authorized Dealer the rep Davey Bell never returned calls... My rav4 it came in the United States on September 15, 2022 return call and with. Returns may not be eligible for a spin Kearny Villa Rd.San Diego, CA 92123 have tried to reach to... And he just hangs up vehicle 's to another shop and they said everything was dine.. A sales associate at 1-800-222-7023 or through our return shipping will be great. Additional labor charges and cost of installing / uninstalling a product from refund! The rough country returns box my experience, customer service on the website if you have any questions please call at! Improve your shopping experience is in transit, out for delivery, delivered having... Cavitation just unbridled vibration damping at each and every obstacle box is beat up a bit more.! Also produces high-quality drivetrain, engine and replacement parts is an honest review of what I am only a... Country about the situation amp ; 2wd lift kit that I incur additional labor charges and cost installing!

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