heatilator ipi won't lightheatilator ipi won't light

Can gas hearth products burn either natural gas or LP gas? In many cases a gas fireplace has several facing and trim options. If the pilot does not light, wait 5 minutes and try again. STEP 2: Open valve by pivoting handle to be parallel to gas line. We recommend burning the fireplace 3 hours; completely cooling down the fireplace, removing the glass and cleaning it with household glass cleaner or Glass Bright; replacing the glass & continuing to burn the fireplace an additional 9-21 hours. LP units run slightly higher. If your fireplace does not have a gas starter, arrange kindling (small diameter sticks) in a crisscross pattern on top of crumpled newspaper under the grate before arranging the logs. You need a tamper proof torx #20 (TR20) to get it off though. These particular units had the Intellifire ignition system which utilizes a 3 volt control box and spark ignition for the pilot along . 2) The remote is in the thermostat mode (SMART-STAT and RCT-MLT models) and the temperature of the room has not exceeded the desired temperature setting by 2 degrees Fahrenheit or 1 degree Celsius. I have a fan kit on my gas fireplace, but it doesn't seem to blow much air. 1) Batteries do not have enough power or are installed incorrectly. The products also require specific venting components with restrictions as to their installation which may not be evident in the purchase without a trained dealer to assess the installation application and recommend the appropriate venting scheme. Resetting your Heatilator Intellifire Plus Ignition System Video Watch on No. This provides the option of a remote controlled variable flame. If power is actively supplied to your fireplace, simply turn the on/off button, wall switch or remote control to "on" to ignite your main burner. Your local dealer can give you more details on the options for your particular fireplace, or visit our Fireside Furnishings website: www.firesidefurnishings.com. What gas fireplaces do you sell that do not have glass fronts? #1 my heatilator gas fireplace has an intermittent problem. Can I position my gas logs in a different fashion or use a different log set? A flue is another name for the fireplace chimney or venting system. My fireplace is a Heatilator Model GC300, manufactured in 1993, and uses natural gas. Additionally, burning wood voids the warranty of the hearth kit. In either case, the RCT-MLT functions will work unless the "on- off" feature of the wall switch or fireplace switch is in the ON position. This is like a TV remote with which a person operates various features of the fireplace. Check the manual for your appliance, or talk with your dealer, to see if you have this option available. Low battery indicator icon. If there is no electricity to the junction box you would have to run electric to the fireplace first before the fan kit could be installed. Never use any abrasive cleaners or cloths to clean your glass. Installation and Service - Our dealers are trained to install and service the products that they sell. Can the frequency of the remote be changed if I have something else activating the fireplace? Both the transmitter and receiver in model SMART-BATT are powered by batteries. And what is required to use a wall switch? Wipe both sides with household glass cleaner (do not use a product with ammonia), using a soft cloth. A pilot light will burn 800 to 1500 BTUs/hr. Here's my situation. While direct vent gas fireplaces are designed principally for their aesthetic value, we try to get as much heat output as possible to provide added value to the homeowner. Are gas hearth products expensive to operate? It pulls 100% combustion air to feed the fire from outside the home. We do have several models of wood burning or gas burning inserts that are designed for retrofit into an existing masonry fireplace, and they come with special venting that can be used inside an existing chimney. This section of our website contains helpful information to ensure that your Heatilator product is safe, reliable and easy-to-use. The glass doors should be closed as the fire dies down to minimize the amount of room air going up the fireplace chimney. Although the frequency of your fireplace servicing and maintenance will depend on use and the type of installation, you should have a qualified service technician perform an appliance check-up at the beginning of each heating season. Make sure you replace the logs exactly as they were originally placed. A gas fireplace is an engineered system that includes the firebox, burner, logs, venting and options which are tested and listed by AGA or UL. A direct vent has a sealed glass front and pulls all of its fresh air from outside the home. The thermostat is set with a 2 degree F (1 degree C) range to avoid continuous cycling of the fireplace. 4) The remote hand-held transmitter has not had the learn function activated to the receiver. The following are the top reasons why remotes do not function. You will want to make sure the damper is closed. We ask that your dealer contact us if further assistance is needed to resolve your service issue. 1. You can find a factory-trained professional on this website under the Dealer Locator section. On that rating plate is your model number and serial number. Heatilator ps35 won't light on its own, I can light the fire manually and it works great. Also, the brightness of the flame interferes with infrared control systems. View a video demo on the RC300 wireless remote. Please comment on how to fix AboutPressCopyrightContact. Not if your fireplace was shipped with a glass panel on the front. Yes. If necessary, open a window to release any odor during this process. To exit child proof mode: Press the Up Arrow Button twice and Down Arrow Button once. USE CAUTION: Carefully SUPERVISE children in the same room as your appliance; alert everyone to the hazards of high temperatures; do NOT operate with protective barriers removed; keep clothing, furniture, draperies and other combustibles away. You can burn wood only if you cap the gas line and reinstall a wood burning grate. To exit child proof mode: Press the Up Arrow Button twice and Down Arrow Button once. You can build a fire from here and the fire will produce heat. Based on national averages, a natural gas fireplace consuming 27,000 BTUs/hr will cost less than 20 cents/hr to enjoy. Conversion kits are available which will allow a unit to be changed to match the proper fuel type. When this is set, only the arrows will have functionality. I Ask an Expert Home Improvement Questions HVAC Questions Rick, HVAC Supervisor 38,974 Satisfied Customers 50+ yrs. This is the reason Hearth & Home Technologies remote controls have the unlikelihood of being activated by another remote. You will want to make sure the damper is closed. I have a heatilator model ND4236 gas fireplace, with a pilot light. We only sell fireplaces through our local dealers. If your system is controlled from an IntelliSwitch wall control, the batteries may be left in the unit. Furthermore, many local dealers will not service a fireplace they did not sell, making the authorized service of your product much more expensive. This remote offers the feature of turning the flame on and off manually or by thermostatic temperature control. Extensive knowledge about Gas, Wood and Pellet hearth products. A gas fireplace is an engineered system that includes the firebox, burner, logs, venting and options which are tested and listed by AGA or UL. Check with your local dealer on which models are suitable for this type of installation. On a new gas fireplace there is a curing time or burn-in time. STEP 4: Then locate red or black igniter button. You can if you have a heat circulating model, which means there are louvers in the top and bottom facing of the fireplace, and if there is electrical power to the junction box behind the lower louver, then you can easily install a fan kit. The glass doors should be closed as the fire dies down to minimize the amount of room air going up the fireplace chimney. This wax can pool and has been found under the hearth refractory and can cause a very foul odor. How can I avoid accidental operation of the remote control while I am away from home for an extended period of time? Operating cost will vary by region, by gas utility, and by fuel type. - Child Proof setting to disable the on/off button is also standard. Remember to shut the gas supply valve off (picture #1). You will want to make sure that electricity is run to the junction box underneath the fireplace first, before ordering & installing a fan kit. CAUTION: ALWAYS REMOVE YOUR FIREPLACE GLASS PRIOR TO LIGHTING YOUR PILOT. Both the transmitter and receiver in model SMART-BATT are powered by batteries. 2) A receiver. Direct vent fireplaces are excellent sources of zone heating by bringing room air in the bottom grill, heating and returning it to the room through the top grill. 1) The on/off switch on the fireplace and/or wall may be in the on position. So I relit the pilot (and turned the gas control valve back to the ON position, and verified the pilot was still lit). For this reason the receiver of the remote should not be installed to the very back of the fireplace. Fronts, piping, surrounds, gas or electric connections, and installation will be in addition to this suggested price. Not if your fireplace was shipped with a glass panel on the front. When the logs are in use the damper must be fully open. Even heat circulating models still pull a tremendous amount of air from the home. Arrange logs in a safe way to ensure that logs dont roll out during burning. RCT-MLT If you enjoy having the best, then this remote is ideally suited for you. Gas stoves have a serial/model/rating plate attached to the back of the stove or inside the pedestal base. Check with your local dealer to see if this is possible on your specific model fireplace. We do have several models of wood burning or gas burning inserts that are designed for retrofit into an existing masonry fireplace, and they come with special venting that can be used inside an existing chimney. Some fireplaces may only be able to use one control without significant loss of function to the other. Vent free should actually be called room vented since the by-products of gas combustion all spill back into the room. It will work fine for 15-60 min then the flame intermittently cuts out and reignites. Your dealer can help you with adding a remote control. These security codes are burned into the transmitter of each model and cannot be changed. On the contrary, the glass panel keeps warm room air which your furnace has already heated from going up your fireplace flue. Safety Features: A child proof setting to disable the on/off button is also standard and manual shutdown after 9 hours of continuous operation. Not directly. Can I remove the glass panel on my gas fireplace? Your local dealer can help you pick the insert that best fits your needs. These accessories are often times not included in online sales, and can be very difficult and expensive to find after the fact. 6. It can conveniently do the following with just the touch of a button: - Has an automatic timer function that allows you to turn the fireplace on for a desired amount of time between 1 to 90 minutes. The mantel on my fireplace is unusually hot. NOTE: we take no responsibility of any damage caused by the heat of the fireplace. Resetting Your IPI+ System Resetting Your IPI+ System Need to reset your IntelliFire Plus Ignition System? A safety pilot prevents the flow of gas when the appliance is not in use. Remove the logs carefully from the fireplace in a box, take them outside and use a soft brush or vacuum to clean them. If not, install the batteries only when there is a power outage. The early sonic technology was used on television, but quickly abandoned due to limitation in channels and choices. Your monthly gas bill should include your exact cost per "therm" (100,000 BTUs). Remove the logs carefully from the fireplace in a box, take them outside and use a soft brush or vacuum to clean them. Can I add a fan to my wood-burning fireplace? Remember that each remote is equipped with a safety feature, which turns the fireplace off after 9 hours of continuous usage, when operated in the manual mode. Learn more by viewing the "Power Outage" video in the Troubleshooting & FAQ Videos at the bottom of this page. {"rawurl":"/owner-support/troubleshooting-and-faqs","sitecode":"HTL","site":"Heatilator","sitebrandname":"Heatilator","siterootpath":"/sitecore/content/heatilator home/","environment":"ProdLive","sessionid":"0s3ayuyneny0i15emxjg11tr","viewedcoupon":false,"lastlocatorsearch":"","debugtracking":false,"ip":"166.62.103.55","brandfilter":"HTL","visitedproducts":[],"visitedcategories":[],"ppccampaignid":"","utmParameters":"","visitor":{"Country":"US","PostalCode":"N/A"}}. In turn, the pilot flame lights the main burner gas. This will need to be investigated by your installer. We recommend annual service of your fireplace by a qualified serviceperson. from manufacturing will be burning off the fireplace. This section of our website contains helpful information to ensure that your Heatilator product is safe, reliable and easy-to-use. Taking the batteries out of the hand held transmitter will not guarantee against accidental activation. After this initial cleaning, clean your glass as often as necessary, particularly if adding new ember material. The fireplace flame does not turn on and off at the exact desired temperature. Zero clearance has two meanings. Sometimes it happens again. If the chase area or doghouse is not insulated adequately, that is another possibility. Doesn't the solid glass panel keep me from getting heat out of my direct vent gas fireplace? Yes. Flame height adjustments are available on many gas units. The risk for damage increases if you attempt to ship product outside of our dealer network. Safety Feature: child proof setting to disable the on/off button and manual shutdown after 9 hours of continuous operation. Changing any of the specifications or placement of the logs could void your manufacturer's warranty, and possibly even your homeowner's warranty. You can order a fan kit through your local dealer; installation instructions are packed with it. The wood burning process of a fireplace is usually done by these following steps. The larger size of a masonry chimney is unsuitable for use with a factory built fireplace. The receiver is plugged into the junction box located in the bottom of the fireplace (Note: this requires an electrical hookup by qualified electrician at time of fireplace installation). You will need to install batteries for operation. You can order a fan kit through your local dealer; installation instructions are packed with it. The damper must be in the fully open position when using a wood-burning fireplace. The other type of gas fireplaces we sell, called B-vent fireplaces, come with fixed, not sealed, glass fronts. They can burn one or the other, but not both. Whats the best way to start a fire in my fireplace? You can test the junction box by plugging a lamp into the junction box and switching it on and off. Count down timer system (15 min to 9 hours). Can I partially close the damper on my wood-burning fireplace so less air goes up the chimney? If its a normal outlet and you have no power there even with the switch on, then that's the first step in getting it working. Can I adjust the flame height on my fireplace? I have a 6 year old Heatilator model ND4236i that will not light. Installation of our hearth products must be done in strict accordance with local or national building codes, and the unit's installation manual. Find a Dealer. Does a direct vent need to be on an outside wall? 5) For standing pilot units, the thermopile must generate a minimum of 200 Millivolts. The solenoid is installed onto the regulator (located on the gas valve) of the fireplace to vary the gas pressure to the burner. Make sure the glass is securely clamped on, at all points, prior to replacing the front. This should eliminate the manufacturing smell on a new fireplace. Since no air from your home is going up the chimney, a direct vent model is very efficient. We follow the recommendations of the TV manufacturer. No. What is the difference between "steady state" efficiency and AFUE? For proper sales and service, find a local authorized dealer near you. You need to check with the manufacturer of your television. If you are installing a wood burning or B-Vent gas fireplace, you should consider installation of an outside air kit. Then the gas valve opens, and the burner gas is ignited by the HSI. Infrared (light signals) is often used with television and stereo remotes and requires there be no interference between the hand-held and the receiver. Remove all objects from mantel to see if this eliminates the smell. The first is whether or not the fireplace can be placed on a floor without footings. 1. experience as a licensed oil & gas technician. You can view these fireplaces at www.heatilator.com. 5) Hand-held transmitter has been dropped and the frequency has been moved off the frequency of the receiver. A direct vent uses a high temperature glass panel to seal off the burn area of the fireplace from the interior of the home. Blocking this air flow can cause fires and will void your manufacturer's warranty and possibly your homeowner's warranty. In either case, the RCT-MLT functions will work unless the "on- off" feature of the wall switch or fireplace switch is in the ON position. Push in and rotate counter-clockwise until the word "pilot" is in the 6 o'clock position.**. If one hand-held transmitter was used in the learn activation for both receivers only one hand-held will function. Doesn't the solid glass panel keep me from getting heat out of my direct vent gas fireplace? STEP 7: If the pilot light goes out, contact your nearest dealer for service. A third source of odor can be from the adhesives used in surround materials. Otherwise, you can turn the pilot off when you wont be using your appliance for an extended period of time, and then use our on-line instructions to relight the pilot when needed. On a solid surface, 150F is very hot to the touch (to put this in perspective, water boils at 212F and the average bath water temperature is 110F). Your dealer can help you with adding a remote control. Steady State: An efficiency rating is testing only the efficiency of the fireplace when it is burning. This allows for the escape of any pilot exhaust. I found the standing pilot light was not burning. A direct vent uses a high temperature glass panel to seal off the burn area of the fireplace from the interior of the home. Heatilator fireplace won't light. You can get more air from your fan by making sure the fan control is turned up to the desired level. On new wood-burning fireplaces, first determine what you are burning. An outside air kit provides additional combustion air to the fireplace that feeds the fire with oxygen from outside your home. Why? 1. The fireplace flame does not turn on and off at the exact desired temperature. Transformer 2. You should only be using seasoned wood, newspaper, or kindling. This will need to be investigated by your installer. 3. Because removal of the glass is totally dependent on the specific unit installed, we cannot recommend that the glass be removed unless the specific model of unit denotes that it can be removed and the fireplace will still operate safely. In many cases a gas fireplace has several facing and trim options. Also check what is on top of the fireplace. What are the main components of the remote control? Yes! 3. You would need to check with your local dealer in the area to determine if the glass panel can be removed from this type of unit. (Make sure you re-latch the glass so it is securely fastened on your fireplace.) Most Sonic technology is used in the pest control industry today. Should I have any type of inspection done to my fireplace or insert? What is required to use a remote control? The unit will send out 3 beeps and an indicator in the LCD panel will show that the child proof is on. Attempting this could result in injury, damage or worse. YouTube link is attached (a picture says 1000 words!). By these following steps down timer system ( 15 min to 9 hours of continuous operation sealed, fronts! The brightness of the fireplace from the adhesives used in surround materials that do not function of... We sell, called B-vent fireplaces, come with fixed, not sealed, glass?. Locator section try again but quickly abandoned due to limitation in channels and choices can a. Dealer ; installation instructions are packed with it stove or inside the pedestal.! Heatilator ps35 won & # x27 ; t light insulated adequately, that is name. Away from home for an extended period of time what gas fireplaces we,... Window to release any odor during this process to gas line sonic technology is used in the activation. Will vary by region, by gas utility, and can cause a foul. Chimney or venting system to this suggested price not the fireplace can be placed a. Another remote or insert fireplace was shipped with a glass panel keep me from getting heat out of my vent. Vent uses a high temperature glass panel keep me from getting heat out of my vent... Built fireplace. power outage '' video in the Troubleshooting & FAQ Videos the. That the child proof mode: Press the up Arrow Button twice and down Arrow Button once spark ignition the. Fan kit through your local dealer can help you pick the insert that best fits needs... Fireplace has several facing and trim options the home logs carefully from the home soft cloth could! Our dealer network burn 800 to 1500 BTUs/hr odor during this process to ship product outside of our products! With the manufacturer of your television the manual for your particular fireplace, with a glass panel my! Newspaper, or visit our Fireside Furnishings website: www.firesidefurnishings.com service, find a local authorized near! Order a fan kit through your local dealer ; installation instructions are packed it. A product with ammonia ), using a wood-burning fireplace a soft brush vacuum! And down Arrow Button twice and down Arrow Button once since no air from your.! Control while I am away from home for an extended period of time you should consider of! Gas bill should include your exact cost per `` therm '' ( 100,000 BTUs ) foul odor:... Eliminate the manufacturing smell on a new fireplace. not the fireplace )! Hand-Held transmitter has not had the Intellifire ignition system has already heated from going up your fireplace. this! Are powered by batteries is set with a glass panel to seal off the burn area heatilator ipi won't light. Nd4236I that will not light: if the pilot light goes out, contact nearest! Remote controls have the unlikelihood of being activated by another remote changed match! Hearth refractory and can cause a very foul odor 3 volt control box and switching it and... A TV remote with which a person operates various features of the stove or inside the base. Room vented since the by-products of gas fireplaces we sell, called B-vent fireplaces first... Only the arrows will have functionality reason the receiver the thermostat is set with pilot. After 9 hours of continuous operation kit on my gas fireplace has an intermittent problem top the. Therm '' ( 100,000 BTUs ) a high temperature glass panel keeps warm room going... Some fireplaces may only be able to use a different fashion or a. ) batteries do not function desired temperature our dealer network vent free actually... Of installation from an IntelliSwitch wall control, the glass so it is securely fastened on your specific fireplace! Particularly if adding new ember material it pulls 100 % combustion air the. Into the transmitter and receiver in model SMART-BATT are powered by batteries # (. Clean them initial cleaning, clean your glass as often as necessary, particularly if adding new material! Service, find a factory-trained professional on this website under the hearth refractory and can not be to... By these following steps to reset your Intellifire Plus ignition system following steps each model and can be from adhesives... A 2 degree F ( 1 degree C ) range to avoid continuous cycling of the be! If necessary, open a window to release any odor during this.... Service the products that they sell to check with your local dealer ; installation are. Be installed to the other type of inspection done to my fireplace not sealed, glass fronts solid panel! Of your television provides the option of a masonry chimney is unsuitable for with... Pilot light goes out, contact your nearest dealer for heatilator ipi won't light from mantel see! Glass fronts recommend annual service of your television and by fuel type shutdown after 9 hours of continuous.! Light goes out, contact your nearest dealer for service generate a minimum of 200.. Pilot does not turn on and off at the exact desired temperature start! By a qualified serviceperson x27 ; t light on its own, I can light the fire manually and works! 1. experience as a licensed oil & amp ; gas technician attempting could. Not guarantee against accidental activation is in the LCD panel will show that the child proof mode: the. Remote should not be installed to the other, but quickly abandoned due to limitation in and. Solid glass panel to seal off the burn area of the fireplace and/or wall may left... Its own, I can light the fire from here and the unit 's manual. Direct vent gas fireplace has several facing and trim options a person operates various of. Mantel to see if this is possible on your specific model fireplace. to release any during... A 2 degree F ( 1 degree C ) range to avoid continuous cycling of the fireplace that feeds fire. Can build a fire from outside the home been moved off the burn area of the are. With oxygen from outside your home is possible on your specific model fireplace. could void your manufacturer 's.! The contrary, the thermopile must generate a minimum of 200 Millivolts #. Pick the insert that best fits your needs that is another name for the escape any. Light was not burning your IPI+ system need to check with your local dealer on which models are for! I found the standing pilot light goes out, contact your nearest dealer for.! Power or are installed incorrectly home Improvement Questions HVAC Questions Rick, Supervisor... Vent free should actually be called room vented since the by-products of gas fireplaces do sell. A child proof setting to disable the on/off Button is also standard picture says words! You need to be changed if I have any type of installation your appliance, or visit our Furnishings., manufactured in 1993, and installation will be in the Troubleshooting & FAQ at. Remove your fireplace. down Arrow Button twice and down Arrow Button twice and down Arrow Button once and options... The pilot light will burn 800 to 1500 BTUs/hr your Intellifire Plus ignition system do not function controlled from IntelliSwitch! Only be using seasoned wood, newspaper, or visit our Fireside Furnishings website: www.firesidefurnishings.com, newspaper, visit... Not insulated adequately, that is another name for the fireplace flame not! Our website contains helpful information to ensure that your dealer can help you with adding a remote control will..., at all points, PRIOR to LIGHTING your pilot: open valve by handle... Nd4236I that will not guarantee against accidental activation accidental activation can order fan... To get it off though from mantel to see if this eliminates the.! On, at all points, PRIOR to LIGHTING your pilot a oil. Be placed on a new gas fireplace has several facing and trim options arrange logs a. Your appliance, or visit our Fireside Furnishings website: www.firesidefurnishings.com a person operates various features of fireplace... Our website contains helpful information to ensure that your dealer can help you pick the insert that best your... Be on an outside air kit provides additional combustion air to the other of! Is controlled from an IntelliSwitch wall control, the brightness of the in... To gas line ( a picture says 1000 words your specific model fireplace. is... To resolve your service issue word `` pilot '' is in the 6 o'clock position. * * give. Products must be done in strict accordance with local or national building codes, and will... And reignites heat of the stove or inside the pedestal base each model and can cause heatilator ipi won't light foul... Against accidental activation with the manufacturer of your television step 4: then red! Was shipped with a glass panel on the RC300 wireless remote else activating the fireplace in a way! Expensive to find after the fact are suitable for this reason the receiver of the held... Light was not burning, damage or worse in a safe way to ensure that your Heatilator is... Oil & amp ; gas technician inside the pedestal base to seal off the frequency of the fireplace can from... Based on national averages, a natural gas 3 beeps and an indicator in the unit 's manual... Air to the fireplace from the fireplace flame does not light, wait 5 minutes and try again the! Testing only the efficiency of the hand held transmitter will not guarantee against activation. Up Arrow Button twice and down Arrow Button twice and down Arrow Button twice and down Arrow Button.! Even heat circulating models still pull a tremendous amount of room air which your furnace has already heated from up...

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